Your Trusted Medicine Delivery Partner

Privacy Policy

1. Introduction

Perfect Medikart (“Company”, “we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information in accordance with the Information Technology Act, 2000 and the SPDI Rules, 2011.

By using https://perfectmedikart.com/ (the “Site”), you agree to this Privacy Policy.

2. Information We Collect

Personal Information: Name, contact details, address, email, prescription, age, gender (if provided).
Sensitive Personal Data: Health information, prescription details, payment details (collected via secure payment gateways).
Non-Personal Information: Device information, browser details, cookies, IP address, site usage data.

3. Purpose of Collection & Use

We collect and process your information to:

Verify identity and prescriptions.
Process, deliver and manage your orders.
Provide customer support.
Comply with legal and regulatory requirements under the Drugs & Cosmetics Act, 1940.
Send updates, offers, or communications (with your consent).
Prevent fraud and ensure security.

4. Disclosure of Information

We may share your data with:

Service providers (payment gateways, courier partners).
Regulatory authorities (where required by law).
Affiliates/business partners (for order fulfillment).

We do not sell or rent your personal data to third parties.

5. Security Measures

We follow Reasonable Security Practices (ISO/IEC 27001 or equivalent standards) as mandated by Indian law to safeguard your data. However, no system is fully secure, and you use the Site at your own risk.

6. Data Retention

We retain your information only as long as necessary for business purposes or as required by law.

7. Your Rights

Under Indian law, you can:

Review your information.
Request correction or deletion.
Withdraw consent for data processing.

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

9. Changes

We may update this Privacy Policy and will notify you by updating the “Last updated” date.

10. Grievance Officer (Mandatory under IT Act)

As per Rule 5(9) of SPDI Rules:

Grievance Officer
Name: Mr. Deepak L. Satija
Email: info.sdsventures@gmail.com
Phone: +91 83202 26438
Address: Bhagwati Darshan Complex, Bhatar Road, Bhatar, Athwa, Surat, Gujarat, India